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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 588
Experience:  Computer Software Support specialist for more that 10 years
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IOk U, I have a problem. Mcafee mobile security has locked

Customer Question

IOk U
JA: What kind of computer do you have?
Customer: I have a problem.
JA: Have you installed any updates recently?
Customer: Mcafee mobile security has locked my phone and I can`t use it
JA: Anything else you want the software expert to know before I connect you?
Customer: i don`t know who to ask this is serious
Submitted: 6 months ago.
Category: Software
Expert:  Michelle replied 6 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 6 months ago.

What is the make and model of the phone?

Customer: replied 6 months ago.
I have a Toshiba
Customer: replied 6 months ago.
This is annoying.i have a Toshiba.
McAfee Mobile security has locked out my phone,and asking for a pin number..
Customer: replied 6 months ago.
I don't have one.Wonder if I've been hacked
Customer: replied 6 months ago.
OK.. IT'S working.
Expert:  Michelle replied 6 months ago.

did it accept the pin?

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