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Ask Jess M. Your Own Question

Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 526
Experience:  Computer Software Support specialist for more that 10 years
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I have error 3039, 65559 and have uninstalled Norton and

Customer Question

I have error 3039, 65559 and have uninstalled Norton and reinstalled Norton. Problem has still not been corrected. Chuck
JA: How much experience do you have with this particular machine?
Customer: Not that very much. Chuck
JA: Have you installed any updates recently?
Customer: I believe that to be correct.
JA: Anything else you want the software expert to know before I connect you?
Customer: No
Submitted: 13 days ago.
Category: Software
Expert:  Dustin replied 13 days ago.

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Expert:  Dustin replied 13 days ago.

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.