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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 528
Experience:  Computer Software Support specialist for more that 10 years
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I,have a support number 116955, he was going to download new

Customer Question

I,have a support number 116955 , he was going to download new programs for me the original case number *****
JA: What kind of computer do you have?
Customer: Hp Pavilion 23
JA: Have you installed any updates recently?
Customer: I tried but to no avail as I kept getting that another program was running for over 5 hours
JA: Anything else you want the software expert to know before I connect you?
Customer: Just it may be bumping up against the century link program I installed about three months ago.
Submitted: 19 days ago.
Category: Software
Expert:  Michelle replied 19 days ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 19 days ago.

Please explain the problem a bit more in detail.