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Ask Jess M. Your Own Question

Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 537
Experience:  Computer Software Support specialist for more that 10 years
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I want to delete 2 accounts on my android tablet and I need

Customer Question

Hi Pearl, I want to delete 2 accounts on my android tablet and I need assistance.
JA: Just to clarify, what's the exact make and model of your tablet computer?
Customer: Where would I find that info. It's an Insignia from best buy. where would I find model no
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: just where I can find model no.
Submitted: 2 months ago.
Category: Software
Expert:  Mr.Med replied 2 months ago.

Hi, I'm Mr.med. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Mr.Med replied 2 months ago.

What is the name of your Tablet, It is Samsung tab 4? what type of accounts are you trying to delete please?

Customer: replied 2 months ago.
It's an android tablet, model no. NS-P10A6100. I play games and use my accounts which I would like to delete with mhelp
Customer: replied 2 months ago.
Cant you just tell me
Customer: replied 2 months ago.
I guess not. If I cant find another solution Ill be back. $39.99 is too much just to delete an account
Expert:  Mr.Med replied 2 months ago.

It is your gmail account ?

Expert:  Mr.Med replied 2 months ago.

Go to "Apps" "Settings" > "Accounts". Select (the account you want to delete, eg : Google) and click on delete.

Let me know the results please

Thank you

Expert:  Mr.Med replied 2 months ago.

Has everything worked out ?