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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 571
Experience:  Computer Software Support specialist for more that 10 years
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Was installing mcafee security than stop, first time for

Customer Question

was installing mcafee security than stop
JA: How much experience do you have with this particular machine?
Customer: first time for this
JA: Have you installed any updates recently?
Customer: was just doing it and it stop
JA: Anything else you want the software expert to know before I connect you?
Customer: just looking for protection
Submitted: 5 months ago.
Category: Software
Expert:  Dan replied 5 months ago.

Hello and welcome to JustAnswer, I look forward to assisting you today. Feel free to disregard the Premium Service Offer for Remote Support. That is an automated popup initiated by the web site. Did it just freeze or was there an error message before it stopped?