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Hello! My name is*****I am a certified computer professional who will assist you.
Please tell me if you received an error message when typing your credit card information or when requesting a ride?
OK. Please check if you can sign in to your Uber account using a web browser. Here is the link:
There you can manage your payment options so check if your credit card was correctly entered.
My last reply was:
Please check if you can sign in to your Uber account using a web browser. Here is the link:
Have you checked there?
If you are on a computer now, or have a computer near, I can remotely access it and help you set up your Uber account.
Let me know if you would like that.
Please note that I am a general computer technician and cannot access your Uber account information on my end. That is way I suggested I connect to your computer and help you with it.
I am out of further ideas, so I will opt-out and allow other Experts to take a look at this problem.You will be notified when you receive a response.Regards,IT Miro