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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 588
Experience:  Computer Software Support specialist for more that 10 years
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My vm software is not responding and connecting, mac, no, no

Customer Question

my vm software is not responding and connecting
JA: What kind of computer do you have?
Customer: mac
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the software expert to know before I connect you?
Customer: no
Submitted: 6 months ago.
Category: Software
Expert:  Isaac Franklin replied 6 months ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Isaac Franklin replied 6 months ago.

To start with, I need to know the version of mac osx you have on your machine, you can check as follows.

Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

what software are you using and what happens when you say it isnt 'responding'?

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