Hello Ed, how are you today?Do you have access to your Adobe account?https://accounts.adobe.comRegards,Martin
When you click on My Products what do you see?
The remote offer that appears on your end is completely optional, it just allows me to work directly with you from your computer which is usually a lot faster and less prone to error.When you purchased CS3, where did you get it from?
Is it possible you had it under another email address?
In regards ***** ***** original question - how long ago did you install creative cloud over the CS3 installation?You could run a simple system restore to undo those changes and then install CC in a separate directory so there's no conflict
Do you have the original serial key?
You can only try to activate it with the original serial key, if that doesn't work you'll need to contact Adobe's billing / licensing department so they can tell you whether it's still valid
Just a moment, I'll get you their number and URL
Number:(###) ###-####br />Licensing Website: Click HereDirect Product Contact Page: Click Here
It should say the URL of the website you're contacting me on (JustAnswer.com)I am just a regular user like you on this site so I don't know how much you are billed, but the monthly subscription is only enabled if you click on it on your end.I have given you all the information I was able to give you in regards ***** ***** requests - I can stay online with you until you have it resolved if you like?
You should be able to check by clicking on My Account on the top right
The contact URL is:ww2.justanswer.com/contact-us
The numbers I gave you before were for Adobe
I offered a remote session before because I need to take a look at it to be able to resolve it for you - since we didn't go that route I could only provide you with the steps you need to take to get to where you want to be. One of those steps is to call up Adobe and make sure your license is still valid on their end which I cannot check for you.Does that make sense?
URL: ww2.justanswer.com/contact-usPhone number: 1(###) ###-####/p>