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Ask Jess M. Your Own Question

Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 528
Experience:  Computer Software Support specialist for more that 10 years
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My google password is giving me trouble on my tablet. I've

Customer Question

Hi. My google password ***** ***** me trouble on my tablet.
JA: Just to clarify, what's the exact make and model of your tablet computer?
Customer: I've gone through the troubleshooting, have been for the past hour...and I am frustrated, sorry.
JA: Have you installed any updates recently?
Customer: Verizon Ellipsis 10
JA: Anything else you want the computer expert to know before I connect you?
Customer: I never use it, haven't for at least 6 months. I di install an app today to have a live doctor appointment using the webcam Livehealth.com"
Submitted: 19 days ago.
Category: Software
Expert:  Richard replied 19 days ago.

Hi there and welcome

Are you trying too access your google account for emails and this is where the password ***** occurs?

Or you need to enter the password ***** unlock the Tablet?

Let me know please.