How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 571
Experience:  Computer Software Support specialist for more that 10 years
49766785
Type Your Software Question Here...
Jess M. is online now
A new question is answered every 9 seconds

How many more times must I be subjected to Skype accounts

Customer Question

how many more times must I be subjected to Skype accounts incompetence. elwyns1212
JA: Have you contacted anyone about your account?
Customer: I'v tried everything that an 80 year old can do.all iwant is Skype to get my auto renewal corrected.is that so difficult????
JA: Have you installed any updates recently?
Customer: I've done nothing legal or illegal.skype have for the third or fourth time suspended my account
JA: Anything else you want the computer expert to know before I connect you?
Customer: NO
Submitted: 5 months ago.
Category: Software
Expert:  Kevin T replied 5 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kevin T replied 5 months ago.

What's the issue you are having, issues getting into the account?

Customer: replied 5 months ago.
Skype has suspended my auto recharge 3 or 4 times because they don't update my card details and keep using a card which was cancelled years ago.I tried to use your website to correct and you have charged me +/_ $70 instead of 2x$5. Is there anybody at skype who understands the following--I want to re-instate autocharge with my current credit card
Expert:  Kevin T replied 5 months ago.

Yes, we need to do this via your account portal.

Please tell me when you free.

Regards

Kevin

Related Software Questions