How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Jess M. Your Own Question

Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 528
Experience:  Computer Software Support specialist for more that 10 years
49766785
Type Your Software Question Here...
Jess M. is online now
A new question is answered every 9 seconds

Why has my Norton account been initializing for more than 42

Customer Question

Why has my Norton account been initializing for more than 42 hours?
JA: Have you contacted anyone about your account?
Customer: No, I have not. I thought the best thing to do was contact Norton.
JA: Have you installed any updates recently?
Customer: Not that I am aware.
JA: Anything else you want the software expert to know before I connect you?
Customer: No, I just want to be able to check my system once In a while.
Submitted: 23 days ago.
Category: Software
Expert:  Josh replied 23 days ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 23 days ago.

Is it stuck installing or stuck scanning?