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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 526
Experience:  Computer Software Support specialist for more that 10 years
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I keep trying to bring up artista program and it keeps

Customer Question

I keep trying to bring up artista program and it keeps saying SECURITY ERROR waiting until sentinel run-time Environment is available, what do i need to do Marie
JA: What kind of computer do you have?
Customer: Thinkpad Lenovo laptop
JA: Have you installed any updates recently?
Customer: no not for a while
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 16 days ago.
Category: Software
Expert:  Dustin replied 16 days ago.

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Expert:  Dustin replied 16 days ago.

Was the Artista program working for you normally on this same computer in the past? If so, how long ago?

Or is this the first time you have tried to install and use the program on this computer?

Also, what version of windows do you have on your Lenovo, windows 7, windows 8 or windows 10?