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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 538
Experience:  Computer Software Support specialist for more that 10 years
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I am trying to unsubcript to persona .com as I cannot affort

Customer Question

I am trying to unsubcript to persona .com as I cannot affort it anymore. Every time i try to get out of it on my computer i get in something called script and cannot complete what they are asking for. I give my credit card number, my cell phone number and they want something else that i don't understand. All i want is for them to close account and take it off my credit card bill.
JA: Have you contacted anyone about your account?
Customer: I tried but don't know the number to call or the right time.
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the computer expert to know before I connect you?
Customer: not that I know of
Submitted: 2 months ago.
Category: Software
Expert:  Mr.Med replied 2 months ago.

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Mr.Med replied 2 months ago.

I'm sorry about the issue, Just to clarify it is persona.com or persona.co ?

Thank you