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Ask Jess M. Your Own Question

Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 528
Experience:  Computer Software Support specialist for more that 10 years
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I just bought a new tower and I bought Mcafee antivirus with

Customer Question

I just bought a new tower and I bought Mcafee antivirus with a 25 digit product key and can't find the site to activate it. I am computer shy. Help.
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: It hp tower and I am trying to set it up on google
JA: Have you installed any updates recently?
Customer: that's what I am trying to do
JA: Anything else you want the software expert to know before I connect you?
Customer: I can't think of anything right now. They have to put it simple language for me.
Submitted: 21 days ago.
Category: Software
Expert:  Kevin T replied 21 days ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kevin T replied 21 days ago.

Windows or mac?