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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 561
Experience:  Computer Software Support specialist for more that 10 years
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Ng to convert a word document to a acrobat how do i do it

Customer Question

ng to convert a word document to a acrobat how do i do it when i cant
JA: What kind of computer do you have?
Customer: desktop running xp
JA: Have you installed any updates recently?
Customer: dont think so
JA: Anything else you want the software expert to know before I connect you?
Customer: no dont think so
Submitted: 4 months ago.
Category: Software
Expert:  Lorenz Vauck replied 4 months ago.

Dear Client,

I am sorry to hear about that problem. My name is***** am a computer expert with 17 years of experience and I will be trying to help you as good as I can.

May I remotely connect to your computer, so that I can help you with setting up the possibility to export to PDF from Word, while you can relax and watch me doing it on your screen? This is a very safe option too, because JustAnswer is a A+ accredited business with the BBB, you will be watching your screen and we will chat there as well, so that you will always know what I will be doing next while fixing the problem.

Thanks for your patience and best regards,

Lorenz Vauck