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Ask Jess M. Your Own Question

Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 528
Experience:  Computer Software Support specialist for more that 10 years
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To verify my email address in aol to get an account. I'm not

Customer Question

to verify my email address in aol to get an account. I'm not a tech person and I'm sure I have screwed up in the long https site?
JA: Have you contacted anyone about your account?
Customer: No
JA: Have you installed any updates recently?
Customer: No, I've not had a problem in the past with asking that a document in Word be converted to PDF.
JA: Anything else you want the software expert to know before I connect you?
Customer: No, but will attempt to answer questions asked.
Submitted: 24 days ago.
Category: Software
Expert:  Jason Jones replied 24 days ago.

Hello,
I am the person that will be helping you today.

How may I help you today? From your previous conversation with my assistant, it sounds like you need help with an account. Do you need help with your actual AOL account?

I will be standing by, looking forward to your response.

Thank you,
Jason