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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 526
Experience:  Computer Software Support specialist for more that 10 years
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PE FACEBOOK, AUDIO OR VIDIO CANNOT CONNECT BETWEEN HERE IN

Customer Question

PE FACEBOOK, AUDIO OR VIDIO CANNOT CONNECT BETWEEN HERE IN TENN AND TEHPHILIPPINES.
JA: Have you tested the connections by doing a ping utility test?
Customer: NO NOT AWAIROF IT.
JA: Have you installed any updates recently?
Customer: NO JUST NEW.
JA: Anything else you want the computer expert to know before I connect you?
Customer: JUST RESULTS . HEHEHEH
Submitted: 17 days ago.
Category: Software
Expert:  Louie replied 17 days ago.

Hi and welcome to the site, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.

Initially, a little more background info please:

  • • which browser was used/tried for the Facebook video calling;
  • • was this feature successfully used before? ,,,and this issue just recent;
  • • would youtube video play with no lag?