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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 526
Experience:  Computer Software Support specialist for more that 10 years
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I cannot connect to my site in family tree maker uk. it

Customer Question

I cannot connect to my site in family tree maker uk.
JA: What kind of computer do you have?
Customer: it Tells me i am disconected
JA: Have you installed any updates recently?
Customer: NOT FOR A WHILE
JA: Anything else you want the computer expert to know before I connect you?
Customer: tHE LAST TIME I SPOKE BY PHONE TO ANCESTRY UK I ASKED THEM TO HAVE IT SO I DID NOT HAE TO LOG IN BECAUSE I FOUND IT DIFFICULT AT TIMES TO REMEMBER MY CODE
Submitted: 18 days ago.
Category: Software
Expert:  IT Miro replied 18 days ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Expert:  IT Miro replied 18 days ago.

Do you remember your account information used for accessing the Ancestry.co.uk page?

Let me know,

IT Miro

Expert:  IT Miro replied 14 days ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

Thanks,
IT Miro