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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 528
Experience:  Computer Software Support specialist for more that 10 years
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I download windows 10 update like to change it back windows

Customer Question

I download windows 10 update like to change it back windows 10
JA: Just to clarify, what's the make and model of your computer? What version of Windows are you running?
Customer: HP laptop
JA: Have you installed any updates recently?
Customer: yes
JA: Anything else you want the computer expert to know before I connect you?
Customer: I like to put it back just like it was no sign in and recovery restore points
Submitted: 28 days ago.
Category: Software
Expert:  Byron replied 28 days ago.

Hi. My name is***** you for your question and the opportunity to assist.

Are you able to sign in to the laptop and get an internet connection now?

Expert:  Byron replied 28 days ago.

Are you still there?