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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 588
Experience:  Computer Software Support specialist for more that 10 years
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Rying to get a new password but when I copied and pasted in

Customer Question

rying to get a new password ***** when I copied and pasted in the link it did not work.
JA: When did you last reset your username and password?
Customer: today
JA: Have you installed any updates recently?
Customer: I don't think so but I am a poet...a complete idiot on computer things.
JA: Anything else you want the software expert to know before I connect you?
Customer: I don't think so...I got a message that my Adobe account was expired because I hadn't used it but am not really sure what it is for...I know there is an adobe acrobat program that would allow me work on poetry scans I sent to my computer but I think it is too expensive for me.
Submitted: 6 months ago.
Category: Software
Expert:  Randy Computer Tech replied 6 months ago.

What is the email address that you use for the Adobe account please?

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