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Ask Jess M. Your Own Question

Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 555
Experience:  Computer Software Support specialist for more that 10 years
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I recently purchase the Mcafree protection on-line and

Customer Question

I recently purchase the Mcafree protection on-line and cannot download it
JA: What kind of computer do you have?
Customer: HP Pavilion 23 computer w/Windows 10
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the software expert to know before I connect you?
Customer: no
Submitted: 3 months ago.
Category: Software
Expert:  Byron replied 3 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

Are you receiving any error messages during the download or

during the installation process?

Expert:  Byron replied 3 months ago.

You can use the "Type your reply here" box below to respond

and I'll be able to see the reply and help you.