Hello, and thank you for using this service.
Sorry you are having trouble. I will help you now.
Are you getting an error or message, or are you just not sure how to insert a picture?
I received your request for remote assistance, and can connect and fix this for you now. Please just accept the offer I have sent to proceed. Thank You.
It appears there was a payment problem with your payment for the remote services. I do not work in billing, but I believe you can fix this in most cases by using an alternative payment method (different card). If you can resolve the payment problem, I will get notice, and then proceed in connecting to you. Let me know if you have any other problems, or would like to proceed with Q&A only. Thanks.
I have not yet seen approval/payment, so I sent you another offer of the same. Please accept/pay, and then we will be able to proceed. Thank You.