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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 526
Experience:  Computer Software Support specialist for more that 10 years
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I dont know, it dropped windows back to windows XP dropped

Customer Question

I dont know, it dropped windows back to windows XP dropped my aol account and they gave me a new e-mail address I want it to go back to***@******.*** from***@******.***
JA: How long have you had this issue with your A.O.L. account?
Customer: Just this afternoon
JA: Have you installed any updates recently?
Customer: my grandson tried to install iphone for music but couldnt
JA: Anything else you want the computer expert to know before I connect you?
Customer: just that I had windows 10 I dont know what happened
Submitted: 22 days ago.
Category: Software
Expert:  Quiksilver07070 replied 22 days ago.

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