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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 528
Experience:  Computer Software Support specialist for more that 10 years
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I have Adobe Photoshop 7.0 but since I upgraded my computer

Customer Question

I have Adobe Photoshop 7.0 but since I upgraded my computer from Windows XP to Windows 10 it no longer works. What are my options?
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: Toshiba Satellite Pro L50 - B and my operating system is Microsoft 10
JA: Have you installed any updates recently?
Customer: No but I have been trying to do so for the past hour or more without success.
JA: Anything else you want the software expert to know before I connect you?
Customer: No
Submitted: 27 days ago.
Category: Software
Expert:  Jess M. replied 27 days ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. By "no longer works", are you saying that it will no longer open?

Please let me know by replying to me here so that I can help you further.

Best regards,
Jess