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Ask Jess M. Your Own Question

Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 528
Experience:  Computer Software Support specialist for more that 10 years
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On Adobe InDesign I'm in the process of changing the color

Customer Question

On Adobe InDesign I'm in the process of changing the color and text to the body of my paragraphs. Why is the cursor not allowing me to select the text to highlight it? The cursor just stays in the same place. It won't move.
JA: What kind of computer do you have?
Customer: Toshiba
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the software expert to know before I connect you?
Customer: yeah I guess my cursor is frozen. Some of my highlight ran through to another page (at the bottom) and this text has the new color and font. Could this be the reason why my cursor is frozen?
Submitted: 28 days ago.
Category: Software
Customer: replied 28 days ago.
Well in the process of waiting I'm going to check and see if the same thing happens on another document.
Expert:  Pete replied 28 days ago.

Hello,
I am Pete, and I'll be happy to assist with your question today.

Expert:  Pete replied 28 days ago.

Does the same thing happen on all documents, or just one?