How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 561
Experience:  Computer Software Support specialist for more that 10 years
49766785
Type Your Software Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I subscribe to Adobe PDF. Each time I try to convert a file,

Customer Question

I subscribe to Adobe PDF. Each time I try to convert a file, it sends me to the web page requiring that a subscribe again. Please help.
JA: What kind of computer do you have?
Customer: Asus laptop
JA: Have you installed any updates recently?
Customer: just for windows 10, none for Adobe
JA: Anything else you want the software expert to know before I connect you?
Customer: no
Submitted: 4 months ago.
Category: Software
Expert:  Kevin T replied 4 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kevin T replied 4 months ago.

Is this Windows 10?

Related Software Questions