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Ask Jess M. Your Own Question

Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 526
Experience:  Computer Software Support specialist for more that 10 years
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I have a lnovo chrome book. N22, 80S6, sn YD00MNH2, I have a

Customer Question

I have a lnovo chrome book. N22, 80S6, sn YD00MNH2
JA: What kind of computer do you have?
Customer: I have a lenovo chrom book N22, 80S6 YD00MNH2. Ièm having probelms with the keyboard. Instead of typing the indicated symbols I am getting éÉ on forwaqrd slash and question mark; èèÈÈ on quotes and cooma; ààÀÀ on backslash and line; ççÇÇ on brackewt and bracket;^^¨¨ on opposite bracket and bracket. I would like to have what is indicated on keyboard. As it is I canèt make a forward slash so I canèt go to your contact site
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 24 days ago.
Category: Software
Expert:  Michelle replied 24 days ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 24 days ago.

how old is the chromebook?

Customer: replied 24 days ago.
8 months
Customer: replied 24 days ago.
Fortunately, I have solved my problem myself. Everything is fine. Will you now refund my $5.00 fee?
Thank you