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Ask Jess M. Your Own Question

Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 526
Experience:  Computer Software Support specialist for more that 10 years
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Login to my account, no email received, I'm on new laptop,

Customer Question

login to my account
JA: Have you tried having password ***** directions emailed to you?
Customer: no email received
JA: Have you installed any updates recently?
Customer: I'm on new laptop
JA: Anything else you want the software expert to know before I connect you?
Customer: no just add sign in to my acct
Submitted: 26 days ago.
Category: Software
Expert:  Randy Computer Tech replied 26 days ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

What is the email address please?

You can reply to me here by typing in the box below please.