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flopcat98
flopcat98, Consultant
Category: Software
Satisfied Customers: 8753
Experience:  Consultant 30 years in nyc computer industry working with PC and networks banks brokerage legal etc.
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Icant recive call i can make them but cant have then call

Customer Question

icant recive call i can make them but cant have then call me
JA: What kind of computer do you have?
Customer: acer vista
JA: Have you installed any updates recently?
Customer: yes yesterday the man did
JA: Anything else you want the computer expert to know before I connect you?
Customer: ian dumb with stuff
Submitted: 1 month ago.
Category: Software
Expert:  Richard replied 1 month ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

This is usually an issue with the Firmware, so I would first like you to do this please.

Remove the charger from the phone and hold the power button to off for 60seconds.

Release, then connect the charger and try to turn on the phone and use it.

Let me know the results please

Thank you

Customer: replied 1 month ago.
sad they say when i call the number has bee change and the new number is ***** give out I WANT TO KNOW WHY AND WHY DID I HAVE TO GIVE MY VISA CARD OUT TELL ME THIS IAM NOT A HAPPY CAMPER NO ONE CAN CALL ME
Expert:  Richard replied 1 month ago.

ok, who is your cell phone provider?

Customer: replied 1 month ago.
NO I PAYED ALL IAM GOING TO...
JUST FIX IT THE PHONE WHY CAN YOU CALL AND ON AND NO ONA CAN.......I PAD ALOT ALL REDDY AND YOU WANT MORE
Customer: replied 1 month ago.
IS THIS A SCAM
Expert:  Richard replied 1 month ago.

I need to know please who is your cell phone provider?

Expert:  Richard replied 1 month ago.

I have decided to opt out of working with you further on this

Thank you

Customer: replied 1 month ago.
IAM ON DISIBITIY AND DONT HAVE THE MONEY WHY CAN YOU HELP ME PLEASE I DONT WANT TO FIGHT THATS FOR KIDS
Customer: replied 1 month ago.
I SHOULD GO BACK TO MY OLD PHONE I WAS TOLD THIS IS SO MUCH BETTER
Customer: replied 1 month ago.
WHY DO YOU WANT TO FIGHT I DON'T UNDERSTAND CAN YOU TELL ME WHY HELP ME UNDERSTAND THAT PLEASE
Expert:  flopcat98 replied 24 days ago.

what kind of phone are you using ?

is this a cable phone or a cell phone ?

Expert:  flopcat98 replied 24 days ago.

if you switched phones like from a land phone from the phone company to a cable phone than you might have been given a new number.

you could have kept your old number but its a complicated process that you must do before you turn off your old phone.

if you would like to call me i can tell you what number you are calling from which would be your new number.