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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 528
Experience:  Computer Software Support specialist for more that 10 years
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Need help to copy and paste within a pdf document, mac,

Customer Question

need help to copy and paste within a pdf document
JA: What kind of computer do you have?
Customer: mac
JA: Have you installed any updates recently?
Customer: there are no updates
JA: Anything else you want the software expert to know before I connect you?
Customer: can you get on my computer to assist?
Submitted: 1 month ago.
Category: Software
Expert:  Michelle replied 1 month ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 1 month ago.

do you want to edit the pdf content?

Customer: replied 1 month ago.
Can you call me please
Expert:  Michelle replied 1 month ago.

yes i can call but its an add on service and i have sent you the offer.

Customer: replied 1 month ago.
I have the free trial
Customer: replied 1 month ago.
I'm not interested in buying anything and less I know how to use the product
Customer: replied 1 month ago.
Please call me so that I can understand how to cut and paste on a PDF
Customer: replied 1 month ago.
Can you not help me and less I purchase something
Expert:  Michelle replied 1 month ago.

phone call is an additional service system will not allow me to call till its accepted i hope you understand. You are on a live chat let me know how you want to copy paste information from the pdf file. Pdf files are read only till you have the pdf editor to copy and paste.

Expert:  Michelle replied 1 month ago.

simple copy paste is allowed if the file is not locked.