Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.
I'm sorry about the issue, what is the version of your Windows OS (7,8 or windows 10)?
Please try one of the solutions below :
Solution 1 : Try launching PhotoShop elements 11 with anti-virus off.
Solution 2 :
Let me know the results
Did you tried Solution 2? also when did this start please?
Please try to restore your windows 7 computer by following the steps below :
1-Click Start > All Programs > Accessories > System Tools program group.
2-Click on the System Restore program icon.
3-Click Next > on the Restore system files and settings window.
4-Choose the restore point that you want to use. You should use the restore point with a date when you still don't have the problem you are facing now.
Has everything worked out, do you still need help please?
If you still need further assistance please reply back to me and i will gladly continue to help
Has everything worked out please?