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Ask Jess M. Your Own Question

Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 528
Experience:  Computer Software Support specialist for more that 10 years
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I need to find my serial number for Adobe photoshop Cs6,

Customer Question

I need to find my serial number for Adobe photoshop Cs6
JA: What kind of computer do you have?
Customer: IMac Retina
JA: Have you installed any updates recently?
Customer: I am having a problem since I downloaded MacosSierra sending my photo to my printer. Apple suggests that I need to upgrade Photoshop Cs6 I need to find the serial number
JA: Anything else you want the software expert to know before I connect you?
Customer: Apple tried to solve the problem from their perspective
Submitted: 1 month ago.
Category: Software
Expert:  Mr.Med replied 1 month ago.

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Mr.Med replied 1 month ago.

Please go to the Adobe accounts page and sign in with your Adobe ID and password. Choose Plans & Products > View all > Products > View your products.

If you lost your serial number, or your product is not listed in your account, Contact adobe customer support.

Thank you

Expert:  Mr.Med replied 1 month ago.

Has everything worked out please?