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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 528
Experience:  Computer Software Support specialist for more that 10 years
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Just downloaded elements 15.. Do I get an app to open it?

Customer Question

just downloaded elements 15.. Do I get an app to open it?
JA: What kind of computer do you have?
Customer: Dell inspiron 17 5000
JA: Have you installed any updates recently?
Customer: Just started no updates
JA: Anything else you want the software expert to know before I connect you?
Customer: Beats me.
Submitted: 1 month ago.
Category: Software
Expert:  Jason Jones replied 1 month ago.

Hello,
I am the person that will be helping you today.

Do you need help with installing the actual application?

I will be standing by, looking forward to your response.

Thank you,
Jason