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Ask Jess M. Your Own Question

Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 526
Experience:  Computer Software Support specialist for more that 10 years
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I've spent $80.00 with adobe to pdfpro 10 and the license n.

Customer Question

I've spent $80.00 with adobe to pdfpro 10 and the license n. will not download.they keep giving the same answer but it does not work.
JA: What kind of computer do you have?
Customer: dellinperon
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the software expert to know before I connect you?
Customer: they say if had trouble with to ask zenquest but that didn't help
Submitted: 1 month ago.
Category: Software
Expert:  Kevin T replied 1 month ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kevin T replied 1 month ago.

What's the error you are getting when you are downloading it?