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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 588
Experience:  Computer Software Support specialist for more that 10 years
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I have orders the The MCaffee software last August but I can

Customer Question

I have orders the The MCaffee software last August but I can not get it to run & scan my PC. Every time when I go clicked it then it lead me to the screen to order new MC caffee only so I can not run the PC Cleaning the anti virus.
JA: What kind of computer do you have?
Customer: HP
JA: Have you installed any updates recently?
Customer: not yet
JA: Anything else you want the software expert to know before I connect you?
Customer: that's the only thing that I have trouble with
Submitted: 6 months ago.
Category: Software
Expert:  Kevin T replied 6 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kevin T replied 6 months ago.

Are you on Windows 7,8 or 10?

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