How's it going.Let me read of your question. Give me a minute.
I can connect and clean it up for you If you like?
Hello and thanks for your question, I will do the best to help,
Please open the link below so we can start a remote session :
has everything worked out please?
It sounds as though a third party application is preventing some of your programs from opening. Was there a tool or utility installed recently?
I m sorry about the issue, please give me a few hours and i will connect to your computer and fix the issue, you can try a system restore, right click on start, in the search box type : system restore then click on it and follow the onscreen instructions.
Please do not rate my answer
Are you there please?
To restore you windows 10 Please follow the steps below :
I'm glad to know that the problem has been resolved, if you have a moment please rate my answer by clicking on one of the stars below, positive rating are appreciated