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Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
I'm sorry to hear that your registered driver update program has such problems... or, creates them, perhaps.
I will need to ask for some more details of your case, before I can offer useful advice:
What Windows version is on your PC, please?
Is your PC, a laptop, or a desktop model?
If you cannot log in to your computer, then I regret that Secure Remote Assistance is N/A... you need some control over your machine, to have Secure Remote service done on it.
I stand ready to assist you in the normal and usual fashion.