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Hello,I am Pete, and I'll be happy to assist with your question today.
Does the camera show up as an external connected device on your Mac?
Ok, have you tried running the PMHome Initialization tool to restore the PlayMemories Home to its initial settings?
If that doesn't work, check the USB Connect settings on the camera. Set the USB setting to MTP/PTP mode before connecting the camera to the computer and let me know if thet works?
If it still doesn't resolve the issue, then try uninstalling and reinstalling PlayMemories Home and restart your computer before connecting the camera.