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Martin
Martin, Network Engineer
Category: Software
Satisfied Customers: 2341
Experience:  10+ Years Experience CCNA Network Engineer A+ Net+ Linux & Windows OS C++ Programming.
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I own a copy of Adobe Acrobat X Pro. It is for personal use.

Customer Question

I own a copy of Adobe Acrobat X Pro. It is for personal use. I would like to also install it on another computer in my home. How do I get permission for this
JA: How much experience do you have with this particular machine?
Customer: It is a personal computer. I am very familiar with my own and the other one.
JA: Have you installed any updates recently?
Customer: It needs no new updates on my own computer.
JA: Anything else you want the software expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Software
Expert:  Martin replied 1 month ago.

Hello, how are you?

Do you have a licence for multiple PCs or just the one?

Customer: replied 1 month ago.
As far as I know I only have one license. I didn't know what it allowed and a new version is a lot more than I paid for this. If I have to buy a license for the additional computer, how much?
Expert:  Martin replied 1 month ago.

On the second computer, sign into:

https://accounts.adobe.com/

And see if it lets you download and install it with the same key - you most probably have a single PC licence though.

You can get a new licence from here:

https://acrobat.adobe.com/us/en/acrobat/pricing.html

Customer: replied 1 month ago.
ok
Expert:  Martin replied 1 month ago.

If you want to know how to transfer your licences as well in case you upgrade your computer then keep this link:

http://smallbusiness.chron.com/transfer-adobe-acrobat-new-computer-dont-cd-66009.html

That shows you how to deactivate the licence from one computer and activate it on a new one

Expert:  Martin replied 1 month ago.

Let me know if you have anymore questions or doubts.

And if you could click on one of the 5 stars at the top of this page before you close out it would be greatly appreciated.

Remember you can continue replying to me until you've got all the information you need.

Martin

Expert:  Martin replied 1 month ago.

Did you need anymore help with this?

I can keep the question open for you if you'd like to get back to me.

Regards,
Martin

Customer: replied 1 month ago.
I believe I have resolved the problem. Thank you
Expert:  Martin replied 1 month ago.

You're welcome.

Could you take a moment to rate my service using one of the green stars at the top of the page?

Thank you,
Martin