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Ask Jess M. Your Own Question

Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 555
Experience:  Computer Software Support specialist for more that 10 years
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I have PS Elements 6 and recently boughta Dell p2715Q

Customer Question

I have PS Elements 6 and recently boughta Dell p2715Q monitor. and have Windows 8.1. now all the icons on PS elements 6 are so small I can hardly see them. whats the solution?
JA: What kind of computer do you have?
Customer: Dell Precision M7710
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the software expert to know before I connect you?
Customer: Did you mean Windows updates or Photoshop updates?
Submitted: 4 months ago.
Category: Software
Expert:  Josh replied 4 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 4 months ago.

Would I be able to connect to your computer to view and fix the issue for you?

Customer: replied 4 months ago.
No thanks!!
Expert:  Josh replied 4 months ago.

No problem -- Are all of the icons on your computer small or just the icons within PSE6?

Customer: replied 4 months ago.
No thanks!!!!
Expert:  Josh replied 4 months ago.

I am not sure what you are saying "no thanks" to? I am trying to help you via chat -- If you are referring to the automated system offer for remote assistance then please ignore that.