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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 585
Experience:  Computer Software Support specialist for more that 10 years
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Windows updated our computer this morning and now user icon

Customer Question

windows updated our computer this morning and now user icon is missing and we can't change users
JA: What's the make/model of your device? How old is it?
Customer: hp 1 year old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: it happened this am after windows did updating
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no thanks
Submitted: 6 months ago.
Category: Software
Expert:  Martin replied 6 months ago.

Hello and welcome.

Have you tried running a system restore to undo the update?

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