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Ask Jason Fenoglio Your Own Question

Jason Fenoglio
Jason Fenoglio, Sr. Systems Engineer
Category: Software
Satisfied Customers: 266
Experience:  Sr. Systems Engineer
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I want to upgrade to El Capitan, but I'm not sure if my

Customer Question

Hi Michael, I want to upgrade to El Capitan, but I'm not sure if my adobe CS6 will be too old to work properly. Do I need to bite the bullet and buy Creative Suite? I've been trying to avoid the extra monthly cost. thanks, Julie
JA: What kind of computer do you have?
Customer: Oh Hi Pearl, it said Michael was helping me. I have a 2013 MacBook Pro with OS X Yosemite 10.10.5
JA: Have you installed any updates recently?
Customer: everything is updated
JA: Anything else you want the software expert to know before I connect you?
Customer: Yes. I want to confirm that OS Sierra will not work with my current Adobe CS6 software, correct?
Submitted: 1 month ago.
Category: Software
Expert:  Jason Fenoglio replied 1 month ago.

Hello, my name is ***** ***** I will do my best to assist you. Give me a few minutes to look over your question and I will respond shortly.

Expert:  Jason Fenoglio replied 1 month ago.

Adobe CS6 is not officially supported on El Capitan or later. There have been quite a few reports of users upgrading and losing all ability to run their CS6. I would say that you would need to update the latest Creative Studio to update to the latest macOS.

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