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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 528
Experience:  Computer Software Support specialist for more that 10 years
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I can't charge my computer and have been told that it is the

Customer Question

Hi Pearl, I can't charge my computer and have been told that it is the i9nternal wire... of the charging system. Is there any guarantee? I ought from Lenova on-line about 2 yrs ago. thanks, Diana
JA: Just to clarify, what's the exact model of your Lenovo? And what operating system are you running?
Customer: running windows 4.1 Intel Pentium (R) CPU 3550M
JA: Have you installed any updates recently?
Customer: @ 2.30GHz 2.30 /////////////////////ghz
JA: Anything else you want the computer expert to know before I connect you?
Customer: they are automatically installed
Submitted: 1 month ago.
Category: Software
Expert:  Pete replied 1 month ago.

Hello,
I am Pete, and I'll be happy to assist with your question today.

Expert:  Pete replied 1 month ago.

What is the serial number of your computer and I will check?