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Ask Jennifer French Your Own Question

Jennifer French
Jennifer French, Technician
Category: Software
Satisfied Customers: 93
Experience:  Owner at Down Home Technical Solutions
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Why am I receiving a message my adobe flash player is out of

Customer Question

why am I receiving a message my adobe flash player is out of date ... this a new computer we just set up tonight
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: Dell Inspiron 3000 what do you mean operating system
JA: Have you installed any updates recently?
Customer: It is brand new ... just took it out of the box tonight and set it up
JA: Anything else you want the software expert to know before I connect you?
Customer: no but I don't know my password can you help retrieve it
Submitted: 1 month ago.
Category: Software
Expert:  Jennifer French replied 1 month ago.

Hello, my name is ***** ***** I will be assisting you tonight.

To answer your question, sometimes this happens. The computer may be new, but software is updated consistently. By the time a computer is packaged and sent out of the factory, the software on it may already be out of date. But never fear. You can update the software at the following link:

https://get.adobe.com/flashplayer/

It is a free, essential program that you will get familiar with fairly quickly.

Expert:  Jennifer French replied 1 month ago.

If you have no other questions, please kindly rate my answer with 5-STARS so that I may receive credit for answering your question today. Thank you!