Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
Please explain the problem a bit more in detail.
I am sorry about Avast however Avast dont provide technical support at $19.99 you must have purchased there antivirus product.
You have posted your question with Justanswer.com service and we have a 100% customer satisfaction and service.
Let me know how may i help you.
All you need to do in install the program from the disk or install it if its brought online.
Please do not panic, you have reached to an online technical support team www.justanswer.com you can check with google or BBB.
The product you have paid is from Avast and they dont provide any support.
Now you have to decide you need support to get the product installed and make it function then you can opt for our service.
I am ready to help you right from the beginning but you had some issue with payments in that case i was answering your payment issue.
You brought a product from Avast and they dont provide you support to install it.
You have posted your question with us justanswer.com presuming that i am Avast. I am still ready to help you fix the problem let me know what you want me to do.
i can walk you through to install it and run the scan.
All you have to tell me, is the Avast in a disk or you purchased it online
I am sorry about the misunderstanding you had.
you dint answer my question.
if its purchased online then you have to open your email to check the download link and download it on your pc.
I can remote connect and install it for you do you want a remote assistance in that case.
I have no idea why its been delayed to pass on the message. This is a live chat and if you want i am online and ready to help. Let me know if you need any help.