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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 561
Experience:  Computer Software Support specialist for more that 10 years
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Just purchased mcafee and having problems installing it ,it

Customer Question

just purchased mcafee and having problems installing it ,it wouldent accept my sn# ***** somehow I lost the pg I was on and did not finish installing it. cant find the pg I was on
JA: How much experience do you have with this particular machine?
Customer: not much
JA: Have you installed any updates recently?
Customer: only the ones that hp installs automaticly
JA: Anything else you want the software expert to know before I connect you?
Customer: no just trying to finish setup and installation
Submitted: 4 months ago.
Category: Software
Expert:  Kevin T replied 4 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kevin T replied 4 months ago.

What's your OS?