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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 571
Experience:  Computer Software Support specialist for more that 10 years
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I am trying to gain access and add my account change the

Customer Question

I am trying to gain access and add my account change the Administrator and remove the Old.
JA: Have you contacted anyone about your account?
Customer: You
JA: Have you installed any updates recently?
Customer: not that I know of
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 6 months ago.
Category: Software
Expert:  sudipto_dutta replied 6 months ago.

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP

Expert:  sudipto_dutta replied 6 months ago.

Are you able to login to Windows ?

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