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What account are you referring to?
I need the name of the company you want to cancel with.
okay, you want to cancel your account with Avast Anti Virus.
Avast does not offer or have an auto renewal service.
However, you can buy Avast from a REseller, who DOES offer auto renewal.
So, did you get a confirmation email when you purchased Avast?
You should have.....and its that email that we need to inspect for the auto renewal information.
can you find the email that was sent to you when you purchased Avast initially?
Its an electronic receipt of your purchase.
Do you have it?
If not, you will have to call your credit card company to put a STOP payment for any future charges.
I cant find the information for you, as I don't have access to your account information..
Hello....are you still with me here?