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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 528
Experience:  Computer Software Support specialist for more that 10 years
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I have a used laptop that I think came with Adobe as well as

Customer Question

I have a used laptop that I think came with Adobe as well as a mini-tower I received from a friend when his wife died. I'm getting the message on both of them that my 30-day grace period has expired.
How can I get them to be activated so I can continue to use them? I have files saved on them and would like to use them and add more.
Submitted: 1 month ago.
Category: Software
Expert:  Dan replied 1 month ago.

Hello and thank you for your question. I look forward to assisting you today. Can you tell me what the 30 day grace period is for please?

Customer: replied 1 month ago.
Using Adobe, I assume.
Customer: replied 1 month ago.
The mini-tower is not on the internet. I was not able to get it to connect.
Customer: replied 1 month ago.
Why did PayPal take $38 when I understand it should only be $5 to start?
Expert:  Dan replied 1 month ago.

Is it Adobe that indicates the 30 day grace? If so, that was most likely a trial version and you would need to purchase a license to continue.