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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 537
Experience:  Computer Software Support specialist for more that 10 years
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Since the "wonderful" Windows 10 has been installed on my

Customer Question

Since the "wonderful" Windows 10 has been installed on my computer, Acrobat X Pro no longer runs- will not even open. I've tried to run as an administrator- nothing; tried to change compatibility to an earlier version of Windows- nothing. Given that I paid a pretty hefty price for the Creative Suite, do I have any other options to actually use the software I purchased (short of dumping this ridiculous OS)??? Please help!
Submitted: 3 months ago.
Category: Software
Expert:  Jess M. replied 3 months ago.

Hi Lisa, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Have you tried to uninstall it and then reinstall?

Please let me know by replying to me here so that I can help you further.

Best regards,
Jess